ICS Advanced Technologies was formed in 2002 in Ames, Iowa with the goal to provide valuable Internet, TV, and technology solutions for multi-family communities across the country. ICS soon became a turnkey solutions provider by giving its customers a single source for all their technology needs. Customers trust us and have come to see us as their technology partner. We have built the most experienced team in the business.
At ICS, we have built our business and our reputation on outstanding customer service. ICS provides individualized personal support in a timely fashion routinely exceeding our clients’ expectations. Our dedication to service does not end with the installation; we take great pride in building long-lasting relationships. We base our customer relationships on helping our clients become more efficient and more profitable through integrated technology solutions. Because of our commitment to our customers, we maintain a retention rate above 95%.
ICS formed as a family business and remains a family business to this day. We are proud of our family heritage, our core values of taking care of our customers, and always pushing for the newest and most effective technology available. ICS has built a solid foundation of experience for over 14 years and has grown our team to include some of the brightest minds in the industry. We have the unique ability to not only utilize leading technology but also customize it to your particular needs to help you make more money and create more value for your residents.